Dunwell is the accounts-receivable department for people who don't have one. It watches your invoices and runs the follow-up you dread — firm, not fierce — all the way from a gentle nudge to a demand letter. So the chase feels like procedure, not like you.
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FreshBooks, Stripe, HoneyBook, Wave — they'll email a reminder and stop. Exactly where it gets uncomfortable, you're on your own: the second follow-up, the firm one, the late fee, the "what do I actually do now" at day 45.
That's the part everyone abandons — because the people who feel it most are the least willing to do it. Dunwell owns that part.
Import your invoices (or connect Stripe). The moment one slips past due, Dunwell writes the exact next message and hands it to you to approve. The tone gets firmer as the days add up. You never stare at a blank page, and you're never the one begging.
"Just making sure invoice #204 didn't slip through." Friendly, no edge. Most invoices are paid right here.
Amount, terms, due date, restated plainly. No apology, no threat — just the facts and a single clear ask.
References your contract's late-fee clause and applies it automatically. Names the next step, calmly.
An attorney-style demand letter and a plain-English, state-specific small-claims checklist — prepared for you, so the earlier reminders carry real weight. Dunwell prepares paperwork and a checklist. It isn't a law firm and doesn't give legal advice.
A one-person business has no billing department, so every follow-up is you, personally, nagging a client you hope to work with again. That's why you delay it, soften it, skip it. Dunwell gives you the calm, professional billing process a bigger company would have — so the message reads like it came from your books, not from you. You still approve and send every word from your own inbox. Same words, completely different weight. The relationship stays intact. You get paid.
No setup wizard, no blank dashboard. Import once and Dunwell shows every open invoice, buckets it by how late it is, and has the next message written and waiting. Approve, and it's handled.
Collection agencies take 20–50%. Marketplaces take 5–30%. Dunwell takes a flat monthly fee and none of what you're owed. We bill the way we wish your clients paid.
For the invoice keeping you up tonight.
For the one-person business.
For the 2–5 person shop.
At $49/mo, recovering one stalled net-60 invoice pays for about ten months.
No — and the distinction is legal, not just tonal. A debt collector is a third party that pursues a debt on your behalf and takes a cut. Dunwell is your own billing process: it drafts the message, you approve it, and it sends from your own inbox. You stay the sender; we just make sure the follow-up actually happens, calmly and on time. Flat fee, none of your money.
No. Dunwell reads your invoice and payment status and orchestrates the follow-up. Your clients pay you directly, however they already pay you. That means no payment license, no funds held, nothing to freeze.
Dunwell is not a law firm and does not give legal advice. For the backstop rung, it prepares a demand letter and a plain-English, state-specific small-claims checklist — the paperwork and the steps — so you can act with confidence or hand it to a professional. The decision, and any filing, is always yours.
They send one reminder and add a late-fee line — then stop. None of them will write a firm second follow-up, prepare a demand letter, or walk you through small claims, and none of them work if you invoice across several tools or a Word doc. Dunwell is the whole ladder, source-agnostic, for people without a bookkeeper.
The opposite risk is the real one — quietly eating the loss. Because the follow-up comes from your billing process, not from you personally, it reads as routine, not as a fight. Firm, not fierce, is the entire point.